Privacy Policy

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

• Email address
• Name
• Password (stored securely using industry-standard hashing)

1.2 Profile Information

You may optionally provide:

• Phone number
• Company name
• Bio/description
• Website URL
• Profile photo
• Address information

1.3 Usage Data

We automatically collect information about your use of the Service:

• Agent runs and execution history
• Inputs provided to agents
• Outputs generated by agents
• Features and pages accessed
• Time spent on the Service

1.4 Device and Technical Information

We collect technical information including:

• IP address
• Browser type and version
• Device type and operating system
• Referring URLs
• Time zone and language preferences

2. How We Use Your Information

We use the information we collect to:

• Provide the Service: Create and manage your account, process agent runs, and deliver features
• Process Transactions: Handle payments, purchases, and payouts to builders
• Communicate: Send transactional emails, security alerts, and support messages
• Improve the Service: Analyze usage patterns, debug issues, and develop new features
• Security: Detect and prevent fraud, abuse, and unauthorized access
• Legal Compliance: Comply with applicable laws and regulations

3. Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

3.1 Service Providers

We share information with third-party service providers who help us operate the Service:

• Cloud hosting providers (infrastructure)
• Payment processors (Stripe)
• Email service providers
• Analytics providers

3.2 AI Model Providers

When you run agents, your inputs and context may be sent to AI model providers (such as Anthropic) to generate outputs. These providers have their own privacy policies governing how they handle data.

3.3 Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: Data is encrypted in transit (TLS) and at rest
• Password Security: Passwords are hashed using bcrypt
• Access Controls: Role-based access with principle of least privilege
• Monitoring: Security logging and anomaly detection
• Secure Development: Regular security reviews and updates

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Specifically:

• Account Data: Retained until you delete your account
• Agent Run History: Retained for 90 days by default (configurable)
• Logs: Security and audit logs retained for 1 year
• Backups: Retained for 30 days

After account deletion, we may retain certain information as required by law or for legitimate business purposes.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Request limited processing of your data

To exercise these rights, contact us at privacy@agentickle.com or through your account settings.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Required for authentication and security
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Understand how you use the Service

You can control cookies through your browser settings. Note that disabling certain cookies may affect Service functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where applicable.

9. Children's Privacy

The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a notice in the Service

Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@agentickle.com
Subject Line: Privacy Inquiry

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

13. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 6 above. Our legal basis for processing includes:

• Contract: Processing necessary to provide the Service
• Legitimate Interests: Security, fraud prevention, and service improvement
• Legal Obligation: Compliance with applicable laws
• Consent: Where you have provided explicit consent